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Shipping / Delivery / Pick-Up

Our goal is to try to eliminate additional delivery charges to our customers. You may choose to collect your item(s) with the following options:

1. FLAT RATE SHIPPING to anywhere in Canada BY CANADA POST EXPEDITED PARCEL. (except Northwest Territories & Nunavut)
3. We also ship to USA via Canada Post.
4. Pick up your order at our warehouse facility in Port Coquitlam by appointment only at no extra cost. (NOT AVAILABLE)
5. Pick up your order at our partners' location in Burnaby / New Westminster / Coquitlam (Orders must be paid online via Credit Card, Paypal or E-Transfer) (NOT ALL AVAILABLE)

Shipping Fee

$13 shipping fee for orders under $200, $10 shipping fee for orders over $200 and fee shipping for orders over $350 (EXCEPT NORTHWEST TERRITORIES & NUNAVUT) 

We offer Flat Rate Tier Shipping for our customers in Canada (except Nunavut) via Canada Post's Expedited parcel. We offer $100 worth of insurance on all shipped orders at no extra cost and you can select additional insurance during checkout.

$100 Insurance - FREE
$200 Insurance - $2.50
$300 Insurance - $5.00
$400 Insurance - $7.50

Shipping to United States:

We offer Flat Rate Shipping for our customers in United States base on the states you live in. The flat rate shipping is for orders up to 10 lbs in actual weight or volumetric weight. Flat rate shipping starting at $24 CAD.

$24 - WA, OR, ID (Approx. $18.20 USD)
$26 - NV, UT, MT, TY (Approx. $19.75 USD)
$28 - CA, AZ, NM, CO, ND, SD, NE, (Approx. $21.25 USD)
$30 - KS, OK, MN, IL, IA, WI, MO (Approx. $22.75 USD)
$32 - TX, LA. AR, MI, IN, OH, KY, GA, MS, TN, AL, FL, NC, SC, WV, VA, MD, DC, DE, PA, NY, NJ, CT, VT, ME, NH, RI, MA (Approx. $24.3 USD)

If orders are over the actual or volumetric weight, we will contact customer to pay additional shipping prior to shipping. 

** is not responsible to any broker's fee, custom fee, duties or any other fees accrual when shipping into United States **


To save the cost of delivery, we have teamed up with local partners to set up pick-up locations across Greater Vancouver. You can pick up your orders from Ninja Bubble Tea (Coquitlam), Ki Tea House Café (Burnaby), and Bobacabana (New West). For this service, items must be paid by either Credit Card, Paypal or E-Transfer ONLINE. Our partners do not handle any payment transactions for us, they are only there as a pick-up location. To pick up your orders, all you need is a Picture ID that matches the name on the order.

Ninja Bubble Tea (Coquitlam Store)
2972 Glen Drive, Coquitlam (Usually drop off next business day)
Hours: Monday - Sunday: 12pm - 10pm

Ki Tea House Café
#105 - 6888 Royal Oak Avenue, Burnaby (Drop off on Friday)

Hours: Tuesday - Sunday: 12pm - 10pm
Hours: Close on Monday

#300 - 800 Carnarvon Street, New West (Drop off on Tuesday & Friday)
Hours: Monday - Sunday: 12pm - 9pm